Follow Me
logo

Frequently Asked Questions

Social Media Icon Social Media Icon Social Media Icon Social Media Icon

General Questions

FanRocket is a comprehensive social media growth platform that helps individuals and businesses boost their presence across multiple platforms including Instagram, TikTok, YouTube, Twitter, and Facebook. We offer authentic engagement and growth services tailored to your specific needs.

Yes, all our services are designed to be safe and compliant with social media platform guidelines. We use organic growth methods and do not employ bots or fake accounts. Our approach focuses on authentic engagement that enhances your credibility rather than risking your account.

Results vary based on your chosen service, current account status, and content quality. Most clients begin seeing initial results within 24-72 hours after their order starts processing. Sustained growth becomes more visible over weeks as we implement our strategies. We focus on quality over quick, artificial spikes.

Account & Payments

Creating an account is simple! Click on the "Register" button in the top right corner of our website. Fill out the registration form with your email, password, and basic information. Verify your email address through the link we send you, and your account will be ready to use.

We accept multiple payment methods including all major credit cards (Visa, MasterCard, American Express), PayPal, and cryptocurrency payments (Bitcoin, Ethereum). All payments are processed securely through our encrypted payment gateways.

Yes, we offer refunds in specific circumstances. If we are unable to deliver your service as described, you're eligible for a full refund. For partial delivery, we provide proportional refunds. Please refer to our Terms of Service for detailed refund policies and procedures for filing a refund request.

Services & Support

No, we do not require your social media passwords for most of our services. Our growth methods work without needing direct access to your accounts. For certain specialized services that might require access, we use secure OAuth connections rather than direct password sharing.

Our customer support team is available 24/7. You can reach us through:
  • Email: support@fanrocket.com
  • Contact form on our website
  • Live chat during business hours
We typically respond to all inquiries within 24 hours.

Absolutely! We offer customization options for all our growth services. When placing an order, you can specify your target audience demographics, content preferences, and growth goals. For more extensive customization, our premium packages include consultation with our social media experts who will develop a tailored strategy for your specific needs.

Still Have Questions?

Our customer support team is here to help with any questions not covered in our FAQ.

Contact Support